Publications
With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.
Type of Publication: Article in Journal
Situation Awareness in Aircraft Ground Handling: The Impact of Auditory and Visual Notification Cues
- Author(s):
- Nadj, Mario; Maedche, Alexander
- Title of Journal:
- Journal of Cognitive Engineering and Decision Making
- Volume (Publication Date):
- 13 (2019)
- pages:
- 102-122
- Digital Object Identifier (DOI):
- doi:10.1177/1555343419830183
- Citation:
- Download BibTeX
Abstract
In aircraft ground handling, ramp agents manage the teams on the airport apron who prepare aircraft for the next takeoff. We examined the impact of using auditory and visual notification cues (NC) in an information system for supporting ramp agents, measuring the users’ situation awareness (SA), task performance, and perceived ease of use. Eighty-eight participants took part in a laboratory experiment and performed a realistic dispatching task of a ramp agent. Results showed that auditory cues facilitate superior SA compared with the application of visual cues or their absence. Our findings may serve as a foundation for future work aiming to design more effective notification systems to support SA.