Publications

With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.

Type of Publication: Article in Journal

Shadow IT and Business-Managed IT: A Conceptual Framework and Empirical Illustration

Author(s):
Kooper, Andreas; Furstenau, Daniel; Zimmermann, Stephan; Klotz, Stefan; Rentrop, Christopher; Rothe, Hannes; Strahringer, Susanne; Westner, Markus
Title of Journal:
International Journal of IT/Business Alignment and Governance (IJITBAG)
Volume (Publication Date):
9 (2018)
pages:
19
Citation:
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Abstract

Research on Shadow IT is facing a conceptual dilemma in cases where previously “covert” systems developed by business entities are integrated in the organizational IT management. These systems become visible, are thus not “in the shadows” anymore, and subsequently do not fit to existing definitions of Shadow IT. Practice shows that some information systems share characteristics of Shadow IT but are created openly in alignment with the IT organization. This paper proposes the term “Business-managed IT” to describe “overt” information systems developed or managed by business entities and distinguishes it from Shadow IT by illustrating case vignettes. Accordingly, our contribution is to suggest a concept and its delineation against other concepts. In this way, IS researchers interested in IT originated from or maintained by business entities can construct theories with a wider scope of application that are at the same time more specific to practical problems. In addition, the terminology allows to value potentially innovative developments by business entities more adequately.