Publications
With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.
Type of Publication: Article in Journal
How to Successfully Navigate Crisis-Driven Digital Transformations
- Author(s):
- Plattfaut, Ralf; Borghoff, Vincent
- Title of Journal:
- Management Information Systems Quarterly Executive
- Volume (Publication Date):
- 22 (2023)
- pages:
- 191-208
- Digital Object Identifier (DOI):
- doi:10.17705/2msqe.00081
- Citation:
- Download BibTeX
Abstract
The turmoil of the COVID-19 pandemic caused organizations to transform their operations on a massive scale, with many responding by increasing the use of digi- tal technologies and digitally transforming themselves. However, these crisis-driven digital transformations happened under new and unknown conditions. In this article, we identify crisis-related challenges to established digital transformation "logics" and describe how small and medium-sized organizations in Germany (the "German Mittel-stand") responded to these challenges. Based on their experiences, we provide recommendations for successfully navigating crisis-driven digital transformations.