Publications

With our publications we cover the most diverse research areas that arise in the field of man, task and technology. In addition to traditional Business Information Systems topics such as knowledge management and business process management, you will also find articles on current topics such as blended learning, cloud computing or smart grids. Use this overview to get an impression of the range and possibilities of research in Business Information Systems at the University of Duisburg-Essen.

Type of Publication: Article in Collected Edition

A Literature-Based Derivation of a Meta-Framework for IT Business Value

Author(s):
Seufert, S.; Wulfert, T.; Wernsdörfer, J; Schütte, R.
Editor:
Filipe, J.; Smialek, M.; Brodsky, A.; Hammoudi, S.
Title of Anthology:
Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS), Volume 2
pages:
291-302
Publisher:
SCITEPRESS – Science and Technology Publications
Location(s):
Online Streaming
Publication Date:
2021
Citation:
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Abstract

The business value of IT in companies is a highly discussed topic in information systems research. While the IT business value is an agreed upon term, its decomposition and assessment on a more detailed level is ambiguous in literature and practice. However, assessing the IT business value is pivotal for goal-oriented IT management. Therefore, we suggest a hierarchical decomposition of the IT business value along aggregated impacts and atomic impacts. We introduce a taxonomy to gain a better understanding of what types of atomic impacts may be caused by IT investments. With the help of the taxonomy, we classify a total of 957 values from existing value catalogs and derive 29 archetypal IT impacts grouped by a company’s business units. Bundling this grouping with exemplary impacts for the IT value assessment, we finally propose an IT value meta-framework for the structured business value assessment.