Persons

Research Aide
Dennis Kolender
- Room:
- R09 R03 H02 / H09
- Phone:
- +49 201 18-34490
- Email:
- dennis.kolender (at) uni-due.de
Bio:
Academics
Since 04/2022: Study of Business Information Systems (degree: Bachelor of Science), University of Duisburg-Essen, Essen, Germany
07/2020 - 01/2022: Apprenticeship as Digital Media Artist – 3D Animation and Visual Effects, PIXL VISN media arts academy, Cologne, Germany
Work Experience
- Since 01/2025: Student Assistant at the Chair of Information Systems and Strategic IT Management, University of Duisburg-Essen, Essen, Germany
Publications:
- Korn, Falco; Kolender, Dennis; Ziolkowski, Rafael; Karger, Erik; Ahlemann, Frederik: Mind The Mess: A Matrix Of Personal Knowledge Management Challenges Across The Knowledge Lifecycle. In: ECIS 2026 Proceedings. 1st Edition. Association for Information Systems (AIS), Milan, Italy, 2026. Abstract Details Citation
Knowledge workers struggle to manage, retrieve, and apply knowledge across fragmented digital environments. Existing research is either dated or fragmented along either specific knowledge management challenges or domains. This study investigates limitations of personal knowledge management (PKM) through 27 semi-structured expert interviews with experienced knowledge workers. In our inductive study, we identify 50 first-order PKM challenges, which we organize into ten second-order themes and four aggregate dimensions that capture their underlying nature. Our categorization distinguishes cognitive, behavioral, technical, and information-related dimensions and maps all challenges onto four canonical knowledge management processes which enables a systematic diagnosis of where and why PKM breaks. In doing so, our study contributes to a more granular empirical catalogue of PKM challenges and a conceptual foundation for designing and evaluating future PKM solutions.